How to communicate with your support professional?

During these times more than ever, clear and open communication is important. In the face of fear and uncertainty open discussions about our health and safety guidelines is encouraged. 

Most services completed through tappON occur without any complications. Keeping clear and open communication with your support professional is important to ensure you achieve your goals. 

Communication about bookings

In order to prevent communication from breaking down be clear and keep your communication lines open. When you first begin communication as a member or support professional remember to be honest, concise and straight forward in your messaging. 

If you are a tappON member clearly defining with your support professional what you are looking for support with, what tasks you are needing done. It will help your team and support professionals who help you to receive clear instructions. Below are some communication tips:

• Be clear with your communication; double check the information if you are unsure
• Double check the booking date and time you request
• Time is important in responding to both messages and booking related requests, it helps to reduce or remove any tension
• Try communicate through tappON's private messaging as much as possible