If you have a support professional who works with you and the time varies from what you booked, reach out to the tappON support team within 48 hours. Email firstname.lastname@example.org and include the following:
- Date of booking and booking duration
- New booking duration time
- Which support professional this took place with
If your support professional reaches out to tappON’s support team first we will get in contact with you to confirm the change.