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  1. tappON
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  3. FAQ

FAQ

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  • What does tappON do?
  • Does tappON verify everyone that joins the platform?
  • When I sign up to tappON am I entering a contract or subscription?
  • I have a friend that wants to use tappON to book supports, can I refer them?
  • I have a friend who wants to work at tappON. What should I do?
  • Can I be both a tappON member and service provider?
  • What Insurance do Support Workers Have?
  • How long will it take to find my support crew?
  • Will my Team Support me in my Home and in the Community?
  • what sectors does tappON offer services in?
  • what type of support can I get?
  • I can't log in to the platform
  • How does tappON work?
  • What services does tappON offer?
  • What makes tappON different to traditional providers?
  • How much does tappON cost?
  • Is tappON covered by the NDIS?
  • Is tappON safe?
  • Can I bring my current clients or support workers?
  • I have trouble using devices, can I still use tappON?
  • What information is shared publicly?
  • How do I edit my profile?
  • How do I reset my password?
  • Can I message another user?
  • How do I give feedback on a user?
  • How do I cancel a booking?
  • How do I report an incident?
  • What is the process if I wish to leave tappON?
  • What are the standard safety procedures?
  • How do I get an Australian Business Number (ABN)?
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