FAQ
- What does tappON do?
- Does tappON verify everyone that joins the platform?
- I have a friend that wants to use tappON to book supports, can I refer them?
- I have a friend who wants to work at tappON. What should I do?
- when will tappON be available in my region?
- can I be both a tappON member to receive support but also a service provider to provide support?
- what insurance do support workers have?
- how long will it take to find my support crew?
- will my crew support me in my home and in the community?
- how do I sign up as a user?
- what sectors does tappON offer services in?
- what type of support can I get?
- I can't log in to the platform
- How does tappON work?
- What services does tappON offer?
- What makes tappON different to traditional providers?
- How much does tappON cost?
- Is tappON covered by the NDIS?
- Is tappON safe?
- Can I bring my current clients or support workers?
- I have trouble using devices, can I still use tappON?
- What information is shared publicly?
- How do I edit my profile?
- How do I reset my password?
- Can I message another user?
- How do I give feedback on a user?
- How do I cancel a booking?
- How do I report an incident?
- What is the process if I wish to leave tappON?
- What are the standard safety procedures?